Sad to say they have lost their touch. Only reason these reviews looked the way they do is because they were bribing people with a YETI cooler giveaway to write good reviews... so that should tell you what kind of people they have become. They are starting to concentrate more on the look of the lobby and building more than the are the care of the patient paying for the building. The lack of communication for billing and or balance claims is ridiculous you will randomly show up to a balance from a previous visit that no one let you know anything about and will have to pay before they lay a finger on you. I know a lot of the people working have been there for awhile but it comes a point in time if they do not do their job anymore its time to let them walk. No matter if you show up 10 mins early or right on time you will be left in waiting room for at least 15 to 20 mins waiting to just get back there and it takes forever to start anything once you get in a chair. Not everyone has all day that's the point of making the appointment when we did. Sorry to say ill be finding another dentist after many years of going to Brian. Its not all on Brian but he has a few bad apples he really needs to get rid of before the ship sinks.
Carolina Dental Studio is an amazing place to have your dental work done. I went for a first time visit today, and I found that the receptionists were polite and helpful with paperwork, my hygienist Stephanie was gentle and informative, and Dr. Ray was welcoming and knowledgeable. Carolina Dental Studio makes a "scary" dentist trip quick and pain free. I will not be dreading it (as I have with past dentist's offices) when I get a reminder text for my cleaning in the Spring. They even posted it to my Google Calendar to ensure I won't forget!
Amazing staff and dentists! Sherry and Stephanie always take the best care of me. Friendliest and politest care I've ever received at a dentist office. I see Dr Murray, the shots I've had were completely pain free and his work is precise and he pays attention to your cues giving you breaks if needed. The rooms are a bit cold but they even provide you with a cozy blanket, they take pride in making you comfortable and giving you a beautiful smile!
I always have a great experience every time I come here. The staff are wonderful and are always very nice and understanding with me. Heather at the front desk, always greets me with a beautiful smile and always starts the experience off great being so nice and sweet. She's a wonderful asset since she is the first person you see when coming into the office. The staff here are the friendliest of any dentist office I have been. That's why I've been coming several years now. I highly recommend Carolina Dental Studio!
Very friendly & skilled staff. Not pushy sales like I've experienced other places. The waiting & treatment areas are very clean and comfortable. Prices are better than the last 2 dentist practices I was at! I am very glad I chose to try them out and plan on remaining a patient for a long time!
Carolina Dental Studio Brian D Ray Dmd is a US Dentist based in Spartanburg, South Carolina. Carolina Dental Studio Brian D Ray Dmd is located at 1256 Boiling Springs Rd, Spartanburg, SC 29303, USA.
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