I got a good sale going on here at JCPenney's 80% off
Great shopping prices were great and clerk was very courteous.
It's was very good and finally!
I got three pairs of identical St. Johns khaki pants to wear to teach on sale. One of the zippers broke. My family has always had good experiences with the quality of clothes at JCPENNEY so I was surprised, but thought it was a fluke that would be made right. My dad also returned something there once and the staff was friendly, helpful, and exchanged his item with no receipt or tags. My experience tonight was embarrassing. Not only was my item not exchanged but the lady said she could tell they had been washed more than once because the letters were peeling. It's on the waistband so there should be some wear. I told them I had worn them a few times, but very few. I bought them in mid August and they messed up mid September. They were not worn more than once per week. I usually do not post reviews but this was not okay. I do not have a large budget and being down a pair over faulty craftsmanship and poor customer service makes me not want to shop at a store I once respected.
Sales lady was great in assisting with ordering the item I wanted for my dad's birthday!
Jcpenney is a US Department Store based in Spartanburg, South Carolina. Jcpenney is located at 205 W Blackstock Rd Ste 8, Spartanburg, SC 29301, USA.
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