Staff was wonderful. Store Manager, Daniel Martinez is a mess up and not a man of his word! Waste of peoples time! HORRIBLE HORRIBLE HORRIBLE!! Maybe one of his staff should be the Manager and he should step down!
GET T MOBILE...IF U MUST USE SPRINT.....GO TO THE ONE ON GREENVILLE....THIS IS A THIRD PARTY STORE....THEY TAKE TOO LONG AND THEY GOT GAME!
Very un happy this place is beyond words. I walked into the store for help with a new galaxy 8. No one was in the store but the employees, they were all standing around talking. After I stood there for a few minutes while they finished talking among each other looking at me like what the hell you want. The lady finally said can I help you so told her the issues she didn't even touch my phone. She said she had another guy in there this morning with the same issues and she sent him to Greenville, said it's samsung issues. If this is what you call a repair store or even customer service this store needs to be shut down. Sprint has to do better or they will be done, at least with my account!
They dont ever answer the phone it just rings and rings . no answering machine . how do you have a store that never answers ive call 6 times nothing not ever a hold .
Had a broken screen screen going in and had to transfer over an upgrade, the store WiFi disconnected and they didn’t have some employees show up that day. The store manager, Kierra, was there to serve me and my needs until they were meet. He could have easily gotten an attitude with me and told me he couldn’t help me but he kept working to find a solution, all with a positive attitude and served other customers that came in. This was hands down the best customer service I have ever received! Thanks Kierra!!!!
DONT DO IT!
Sprint Store is a US Electronics Store based in Spartanburg, South Carolina. Sprint Store is located at 111 E Blackstock Rd #300, Spartanburg, SC 29301, USA.
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