We bought a car from here in 2016, after our daughter was born because we needed 2 cars. Had minor problems with the electrical in car but it was fixable. We decided to pay off the car, a year early in August and did so. We saw a 2010 ford escape and fell in love. We decided to get it. Within a week the air went out and the back door wouldn't open. We called charlies and he said bring it in so we did but it was 2 weeks later. They fixed the back door but all they did with the air is put frion in. So within 3 days, it stopped again. We called charlies again but they said they couldn't look at it for 2 more weeks. This was right before labor day weekend and we were going out of town. So we took it to a car repair place. Long story short, we had to take it back 4 times until they said the only option was to replace the entire ac system. We took it to another shop to get a second opinion and he said the same thing at a cost of almost 2000, not including the 500 it cost the first 4 times and the 200 from the second mechanic. We called charlies with this information to see what we could do because we loved the car but didnt feel it was worth it to spend that kind of money and still pay the full amount. Charlie accused us of being wrong, saying nothing was wrong with the air and said he wasn't going to help at all. Frustrated, we looked online at Dave Edward's and found a 2013 ford escape that had only 53000 miles compared to the 180000 that the 2010 had. We dont have good credit , which is why we have used charlies previously, we didn't think we would qualify (the total price was actually only 1500 more than charlies). We actually qualified for the same down payment and same payments that charlies offered, got a much nicer car with 3 warrantys and building our credit. I would have been happy to work with charlies but he was completly unreasonable. I cant recommend. However, try dave Edward's used cars, even if your credit isnt great. They work with you.
Charlie and his team was most gracious to work with. We hit a bump in the road on the way of paying for our first vehicle and they worked with us until we managed to get lined back out and paid it off. Then we decided to get a second one. Charlie's Used Cars was great that's why we returned.
Best place to get a used car for a reasinable price
Bad location. Few options. Good services though.
This is a horrible company. I was paying 170.00 for insurance 180.00 with late fee/reinstate. Today they seriously tried to pocket 20$ plus 30$ more without my consent or valid reason or proof provided. Beware of private shady people who are also incredibly rude.
Charlie S Used Cars is a US Car Dealer based in Spartanburg, South Carolina. Charlie S Used Cars is located at 934 Howard St, Spartanburg, SC 29303, USA.
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